Terms & Conditions

1. Introduction

These Standard Terms and Conditions ("Terms") govern the sale of products and services by Total AEDs ("Company," "we," "us," "our") to the customer ("Customer," "you," "your"). By placing an order with us, you agree to these Terms. Please read them carefully.

2. Orders

2.1 Placing Orders
Orders can be placed through our website, by phone, or by email. All orders are subject to acceptance by us, and we reserve the right to refuse any order for any reason.

2.2 Order Confirmation
Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order but confirms receipt of your order.

3. Pricing and Payment

3.1 Pricing
All prices are listed in USD and are subject to change without notice. The price you pay will be the price displayed at the time you place your order.

3.2 Taxes
Applicable taxes will be added to your order based on your shipping address. You are responsible for any additional taxes or duties.

3.3 Payment Terms
Payment is due at the time of order. We accept payment via major credit cards, debit cards, and other payment methods as displayed on our website. All payments must be received before the shipment of goods.

4. Shipping and Delivery

4.1 Shipping
We ship products to addresses within the United States. Shipping costs and estimated delivery times will be provided at checkout.

4.2 Delivery
While we strive to meet estimated delivery times, we are not responsible for delays caused by factors beyond our control. Title and risk of loss pass to you upon delivery of the products to the carrier.

5. Returns and Refunds

5.1 Returns
Unopened items may be returned within 30 days of delivery for a full refund, excluding shipping costs. Items must be in their original packaging and condition.

5.2 Refunds
Refunds will be processed within 10 business days of receiving the returned items. Refunds will be issued to the original payment method.

6. Warranty

6.1 Product Warranty
Products may be covered by a manufacturer's warranty. Please refer to the product documentation for warranty details. We do not offer any additional warranties on products.

6.2 Service Warranty
We warrant that any services provided will be performed in a professional and workmanlike manner. If you are not satisfied with our services, please contact us to discuss a resolution.

7. Limitation of Liability

To the fullest extent permitted by law, Total AEDs shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data, arising from the use or inability to use our products or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services or purchase of our products after any changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

Total AEDs
Phone: (855) 286-6384
Email: info@totalaeds.com
Website: www.totalaeds.com