Privacy Policy

1. Introduction

At Total AEDs ("Company," "we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or interact with our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information
We collect personal information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information
  • Purchase history

2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our site
  • Time spent on our site

2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Provide customer support
  • Send you marketing and promotional materials (you may opt-out at any time)
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us with payment processing, shipping, marketing, and other business operations.
  • Legal Obligations: We may disclose your information if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our website or services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Total AEDs
Phone: (855) 286-6384
Email: info@totalaeds.com
Website: www.totalaeds.com

Effective Date: 08/27/2024